Terms and Conditions

Introduction and Acceptance

These Terms and Conditions form a legally binding agreement between you and the operator of Conquestador Casino. They apply to all aspects of the website, including desktop and mobile versions. If you do not agree with any part of this document, you must stop using the services immediately. The operator reserves the right to update these terms at any time, and continued use after changes constitutes acceptance of the revised version.

Eligibility Requirements

To open and maintain an account, you must be at least the legal age of majority in your province or territory of residence in Canada and must not be in a jurisdiction where online gambling is prohibited. You may only hold one account. Attempts to create multiple accounts will result in all accounts being closed and any funds forfeited. You must provide accurate personal information during registration and keep it up to date.

Account Security and Responsibilities

You are solely responsible for keeping your username, password, and any other security credentials confidential. Any activity conducted under your account is considered your own. If you suspect unauthorized access, you must notify customer support immediately. The operator is not liable for any losses that occur because of a breach of your account security caused by your own actions or negligence.

Deposits and Withdrawals

All financial transactions must be made through the approved payment methods displayed on the website. Deposits are generally credited instantly, while withdrawal requests are subject to verification procedures. Before any withdrawal can be processed, the operator may require identity verification documents to comply with anti-money laundering regulations. Processing times vary depending on the payment provider and successful completion of verification checks.

Bonuses and Promotional Offers

From time to time, the casino makes various bonuses and promotional offers available to eligible players. Each promotion comes with its own set of rules regarding eligibility, wagering requirements, maximum stakes, and eligible games. All bonuses are subject to the specific terms published alongside the offer. Failure to meet the applicable conditions may result in the bonus and any associated winnings being removed from the account.

Game Rules and Fair Play

Every game available on the platform operates according to standard industry rules, which are clearly displayed within each game. The operator uses certified random number generators to ensure outcomes are fair and unpredictable. You agree not to use any automated software, bots, or external aids that could provide an unfair advantage. Any attempt to manipulate games or exploit technical errors will lead to immediate account suspension and forfeiture of funds.

Prohibited Activities

Certain activities are strictly forbidden. These include, but are not limited to, fraudulent behaviour, collusion with other players, chargeback abuse, and providing false information during registration or verification. Accessing the website from jurisdictions where online gambling is illegal is also prohibited. The operator reserves the right to investigate any suspicious activity and take appropriate action, including permanent account closure and reporting to relevant authorities where required.

Limitation of Liability

The services are provided on an “as is” and “as available” basis. To the maximum extent permitted by law, the operator accepts no liability for any direct, indirect, or consequential losses arising from your use of the website, technical failures, or interruptions in service. This includes, without limitation, loss of data, loss of profits, or any damages resulting from reliance on the accuracy of information provided on the platform.

Account Closure and Termination

You may close your account at any time by contacting customer support. The operator may also suspend or terminate your account if you breach these Terms and Conditions, engage in prohibited conduct, or for any other valid reason. Upon termination, any remaining balance will be returned to you after all verification checks are completed, unless the closure results from fraudulent activity, in which case funds may be withheld.

Changes to These Terms

The operator may revise these Terms and Conditions when necessary to reflect changes in services, legal requirements, or operational procedures. Players will be notified of material changes through the website or by email. It remains your responsibility to review the updated terms regularly. If you continue to use the platform after changes have been made, you are deemed to have accepted the new version.

Last updated: June 2025